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<\/p>\nCh\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 5 sao ph\u1ea3i \u0111\u01b0\u1ee3c t\u1ea1o ra b\u1edfi nh\u1eefng con ng\u01b0\u1eddi s\u1edf h\u1eefu ngh\u1ec7 thu\u1eadt ph\u1ee5c v\u1ee5 5 sao ch\u1ee9 kh\u00f4ng ph\u1ea3i b\u1edfi c\u01a1 s\u1edf v\u1eadt ch\u1ea5t 5 sao. N\u00f3i \u0111\u1ebfn \u0111\u1ec9nh cao c\u1ee7a ngh\u1ec7 thu\u1eadt ph\u1ee5c v\u1ee5 5 sao, trong suy ngh\u0129 c\u1ee7a t\u00f4i th\u00ec Ritz-Carlton, n\u01a1i nh\u1eefng qu\u00fd \u00f4ng, qu\u00fd b\u00e0 ph\u1ee5c v\u1ee5 qu\u00fd \u00f4ng, qu\u00fd b\u00e0, l\u00e0 m\u1ed9t c\u00f4ng ty c\u00f3 nhi\u1ec1u gi\u00e1 tr\u1ecb d\u1ecbch v\u1ee5 \u0111\u00e1ng \u0111\u1ec3 h\u1ecdc h\u1ecfi. N\u0103m 2014, t\u00f4i \u0111\u00e3 m\u1eddi \u0111\u01b0\u1ee3c Frank Huch, m\u1ed9t \u201cqu\u00fd \u00f4ng\u201d Ritz-Carlton, v\u1ec1 \u0111\u1ea3m nhi\u1ec7m vai tr\u00f2 T\u1ed5ng Gi\u00e1m \u0111\u1ed1c kh\u00e1ch s\u1ea1n IMPERIAL trong n\u1ed7 l\u1ef1c c\u1ee7ng c\u1ed1 n\u0103ng l\u1ef1c l\u00e3nh \u0111\u1ea1o v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 cho kh\u00e1ch s\u1ea1n 5 sao n\u00e0y.<\/p>\n
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Frank ch\u01b0a t\u1eebng l\u00e0m vi\u1ec7c t\u1ea1i Vi\u1ec7t Nam v\u00e0 c\u0169ng ch\u01b0a t\u1eebng c\u00f3 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c v\u1edbi ch\u1ee7 \u0111\u1ea7u t\u01b0 ng\u01b0\u1eddi Vi\u1ec7t n\u00ean anh v\u1eeba h\u00e0o h\u1ee9ng v\u1edbi c\u01a1 h\u1ed9i h\u1ea5p d\u1eabn nh\u01b0ng c\u0169ng kh\u00f4ng gi\u1ea5u gi\u1ebfm nh\u1eefng lo ng\u1ea1i c\u1ee7a m\u00ecnh v\u1ec1 mi\u1ec1n \u0111\u1ea5t m\u1edbi. Sau khi \u0111\u01b0\u1ee3c t\u00f4i thuy\u1ebft ph\u1ee5c r\u1eb1ng, b\u1eb1ng nh\u1eefng hi\u1ec3u bi\u1ebft v\u1ec1 ngh\u1ec1 kh\u00e1ch s\u1ea1n c\u0169ng nh\u01b0 qua c\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c, t\u00f4i c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 Frank v\u01b0\u1ee3t qua nh\u1eefng r\u00e0o c\u1ea3n v\u0103n h\u00f3a, con ng\u01b0\u1eddi \u1edf Vi\u1ec7t Nam, th\u00ec Frank b\u1eaft \u0111\u1ea7u chia s\u1ebb v\u1ec1 nh\u1eefng gi\u00e1 tr\u1ecb d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng m\u00e0 anh t\u00e2m \u0111\u1eafc. Ch\u00fang t\u00f4i \u0111\u00e3 tranh lu\u1eadn \u0111\u1ec3 cu\u1ed1i c\u00f9ng \u0111\u1ed3ng \u00fd v\u1edbi nhau r\u1eb1ng ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 5 sao c\u1ee7a m\u1ed9t kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n \u1edf n\u0103m ti\u00eau ch\u00ed sau:<\/p>\n
Kh\u00e1ch s\u1ea1n 4 sao v\u00e0 5 sao ch\u1ec9 kh\u00e1c nhau v\u00e0 ph\u00e2n bi\u1ec7t \u0111\u1eb3ng c\u1ea5p \u1edf th\u01b0\u01a1ng hi\u1ec7u. T\u00f4i hi\u1ec3u ra r\u1eb1ng kh\u00f4ng ph\u1ea3i v\u1ecb tr\u00ed, c\u01a1 s\u1edf v\u1eadt ch\u1ea5t hay d\u1ecbch v\u1ee5 l\u00e0m n\u00ean \u0111\u1eb3ng c\u1ea5p kh\u00e1ch s\u1ea1n 5 sao, m\u00e0 ch\u00ednh l\u00e0 nh\u1eefng con ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 \u0111\u00e3 l\u00e0m n\u00ean th\u01b0\u01a1ng hi\u1ec7u ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 5 sao \u0111\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng d\u00f9 \u0111i \u0111\u00e2u c\u0169ng c\u00f3 th\u1ec3 tr\u1ea7m tr\u1ed3 v\u00e0 th\u00edch th\u00fa.<\/p>\n
![\"\"](\"http:\/\/qentinc.com\/wp-content\/uploads\/2020\/05\/Kh\u00e1ch-s\u1ea1n-Indochine-Palace-Hu\u1ebf-1.jpg\")
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Qu\u1ea3 th\u1eadt, ngh\u1ec7 thu\u1eadt Cousu Main c\u1ee7a Sofitel, ngh\u1ec7 thu\u1eadt Lagniappe c\u1ee7a mi\u1ec1n Nam n\u01b0\u1edbc M\u1ef9 hay ngh\u1ec7 thu\u1eadt Kikubari c\u1ee7a ng\u01b0\u1eddi Nh\u1eadt c\u0169ng gi\u1ed1ng nh\u01b0 ch\u01b0\u01a1ng tr\u00ecnh \u201cMoment of Truth\u201d c\u1ee7a IHG (Intercontinental Hotels Group) hay ch\u01b0\u01a1ng tr\u00ecnh WOW c\u1ee7a ng\u00e0nh d\u1ecbch v\u1ee5, \u0111\u1ec1u c\u00f3 chung n\u1ed7 l\u1ef1c l\u00e0 l\u00e0m cho c\u1ea3m x\u00fac c\u1ee7a kh\u00e1ch h\u00e0ng th\u0103ng hoa trong t\u1eebng tr\u1ea3i nghi\u1ec7m. Nh\u01b0ng ngh\u1ec7 thu\u1eadt s\u1ebd ch\u1ec9 d\u1eebng l\u1ea1i \u1edf nh\u1eefng th\u0103ng hoa tr\u00ean gi\u1ea5y v\u00e0 trong s\u00e1ch v\u1edf n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi con ng\u01b0\u1eddi, nh\u1eefng nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 t\u1eadn t\u1ee5y v\u00e0 chu \u0111\u00e1o kh\u00f4ng ng\u1eebng ngh\u1ec9 m\u1ed7i ng\u00e0y. \u1ede ch\u01b0\u01a1ng n\u00e0y, ngh\u1ec7 thu\u1eadt ph\u1ee5c v\u1ee5 5 sao m\u00e0 t\u00f4i chia s\u1ebb v\u1edbi c\u00e1c b\u1ea1n ch\u00ednh l\u00e0 b\u00ed quy\u1ebft c\u1ee7a nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 5 sao, nh\u1eefng con ng\u01b0\u1eddi ph\u1ee5ng s\u1ef1 lu\u00f4n h\u01b0\u1edbng \u0111\u1ebfn kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed3ng nghi\u1ec7p m\u1ed9t c\u00e1ch t\u1eadn t\u1ee5y, chu \u0111\u00e1o nh\u1ea5t.<\/p>\n
Nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n l\u00e0 nh\u1eefng ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp t\u01b0\u01a1ng t\u00e1c v\u00e0 ph\u1ee5c v\u1ee5 trong t\u1eebng tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng. C\u1ea3m x\u00fac t\u00edch c\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c quy\u1ebft \u0111\u1ecbnh b\u1edfi ch\u1ea5t l\u01b0\u1ee3ng nghi\u1ec7p v\u1ee5 v\u00e0 c\u1ea3m x\u00fac c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean. Kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 m\u1ed9t ng\u00e0y, m\u1ed9t tu\u1ea7n, th\u1eadm ch\u00ed m\u1ed9t th\u00e1ng thi\u1ebfu t\u1ed5ng gi\u00e1m \u0111\u1ed1c ho\u1eb7c thi\u1ebfu m\u1ed9t s\u1ed1 tr\u01b0\u1edfng ph\u00f2ng m\u00e0 v\u1eabn ho\u1ea1t \u0111\u1ed9ng b\u00ecnh th\u01b0\u1eddng, nh\u01b0ng ch\u1ec9 m\u1ed9t ng\u00e0y kh\u00f4ng c\u00f3 ng\u01b0\u1eddi l\u00e0m ph\u00f2ng, thi\u1ebfu nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 b\u00e0n hay ng\u01b0\u1eddi n\u1ea5u b\u1ebfp th\u00ec d\u1ecbch v\u1ee5 ch\u1eafc ch\u1eafn s\u1ebd ng\u1eebng tr\u1ec7 v\u00e0 t\u00ea li\u1ec7t. Cho n\u00ean, nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n m\u00e0 th\u1ef1c ch\u1ea5t l\u00e0 nh\u1eefng ng\u01b0\u1eddi t\u1eebng l\u00e0m nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 ph\u1ea3i hi\u1ec3u h\u01a1n ai h\u1ebft v\u00e0 tr\u00e1ch nhi\u1ec7m h\u01a1n ai h\u1ebft \u0111\u1ec3 n\u1ed7 l\u1ef1c l\u00e0m cho \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh th\u1ef1c s\u1ef1 coi kh\u00e1ch s\u1ea1n l\u00e0 ng\u00f4i nh\u00e0 th\u1ee9 hai c\u1ee7a h\u1ecd.<\/p>\n
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\u0110am m\u00ea l\u00e0 t\u00e0i s\u1ea3n c\u1ee7a m\u1ed7i ng\u01b0\u1eddi v\u00e0 ni\u1ec1m t\u1ef1 h\u00e0o l\u00e0 ch\u1ea5t x\u00fac t\u00e1c kh\u00edch l\u1ec7 ni\u1ec1m \u0111am m\u00ea. T\u1ef1 h\u00e0o l\u00e0 c\u00e1i \u0111\u1ebfn tr\u01b0\u1edbc \u0111\u1ec3 th\u1ed5i b\u00f9ng v\u00e0 g\u00ecn gi\u1eef \u0111am m\u00ea trong t\u00e2m h\u1ed3n c\u1ee7a nh\u1eefng ng\u01b0\u1eddi l\u00e0m ngh\u1ec1 kh\u00e1ch s\u1ea1n. \u0110\u1ec3 m\u1ed7i nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 ni\u1ec1m t\u1ef1 h\u00e0o v\u1ec1 d\u1ecbch v\u1ee5 m\u00e0 h\u1ecd cung c\u1ea5p, v\u1ec1 t\u1ed5 ch\u1ee9c m\u00e0 h\u1ecd \u0111ang ph\u1ee5c v\u1ee5 v\u00e0 v\u00e0o ch\u00ednh ngh\u1ec1 nghi\u1ec7p m\u00e0 h\u1ecd \u0111ang l\u00e0m, th\u00ec tr\u01b0\u1edbc h\u1ebft h\u1ecd c\u1ea7n th\u1ea5y t\u1ef1 h\u00e0o v\u1ec1 ch\u00ednh nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ee7a h\u1ecd. H\u1ecd c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c h\u1ecdc h\u1ecfi k\u1ef9 n\u0103ng v\u00e0 kinh nghi\u1ec7m t\u1eeb nh\u1eefng qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp c\u1ee7a m\u00ecnh. H\u1ecd c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 m\u1ed9t c\u00e1ch c\u00f4ng t\u00e2m v\u00e0 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 m\u1ed9t c\u00e1ch nhi\u1ec7t th\u00e0nh t\u1eeb nh\u1eefng ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n cho h\u1ecd. H\u1ecd c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 kh\u00edch l\u1ec7 \u00fd ch\u00ed c\u1ea7u ti\u1ebfn v\u01b0\u01a1n l\u00ean trong n\u1ea5c thang ngh\u1ec1 nghi\u1ec7p b\u1edfi ch\u00ednh nh\u1eefng ng\u01b0\u1eddi \u0111ang n\u1eafm gi\u1eef nh\u1eefng v\u1ecb tr\u00ed cao h\u01a1n h\u1ecd. H\u1eb3n b\u1ea1n \u0111\u00e3 bi\u1ebft c\u00e2u n\u00f3i: \u201cNg\u01b0\u1eddi ta kh\u00f4ng r\u1eddi b\u1ecf t\u1ed5 ch\u1ee9c m\u00e0 ng\u01b0\u1eddi ta r\u1eddi b\u1ecf nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u1ee7a t\u1ed5 ch\u1ee9c \u1ea5y.\u201d<\/p>\n
Tri\u1ebft l\u00fd qu\u1ea3n tr\u1ecb c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n: \u201cT\u00f4i t\u1ef1 h\u00e0o \u0111\u01b0\u1ee3c ph\u1ee5ng s\u1ef1 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh.\u201d Ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ecbch v\u1ee5 n\u00f3i chung, qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n n\u00f3i ri\u00eang ph\u1ea3i l\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ph\u1ee5ng s\u1ef1 \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u1ed9i ng\u0169 \u1ea5y t\u1eadn t\u1ee5y v\u00e0 chu \u0111\u00e1o v\u1edbi kh\u00e1ch h\u00e0ng. \u0110\u1ec3 ph\u1ee5ng s\u1ef1, tr\u01b0\u1edbc h\u1ebft ng\u01b0\u1eddi qu\u1ea3n l\u00fd ph\u1ea3i c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 tin c\u1eady c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean. S\u1ef1 tin c\u1eady \u1ea5y c\u00f3 \u0111\u01b0\u1ee3c nh\u1edd nh\u1eefng h\u00e0nh x\u1eed c\u00f4ng b\u1eb1ng, minh b\u1ea1ch v\u00e0 l\u1eddi n\u00f3i trung th\u1ef1c, ch\u00e2n t\u00ecnh c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o. Anh ta lu\u00f4n tin t\u01b0\u1edfng v\u00e0o kh\u1ea3 n\u0103ng c\u1ee7a nh\u00e2n vi\u00ean, kh\u00edch l\u1ec7 h\u1ecd ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c b\u1ea3n th\u00e2n, h\u1ed7 tr\u1ee3 \u0111\u1ed9i ng\u0169 v\u00ec m\u1ee5c ti\u00eau chung v\u00e0 s\u1eb5n s\u00e0ng l\u00e3nh nh\u1eadn tr\u00e1ch nhi\u1ec7m \u0111\u01b0\u01a1ng \u0111\u1ea7u n\u1ebfu c\u00f3 kh\u00f3 kh\u0103n hay s\u1ef1 c\u1ed1 n\u00e0o \u0111\u00f3 x\u1ea3y ra.<\/p>\n
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L\u1eddi n\u00f3i v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o m\u00e0 kh\u00f4ng nh\u1ea5t qu\u00e1n th\u00ec \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 nh\u1eadn ra ngay, d\u00f9 anh ta ngh\u0129 r\u1eb1ng \u0111\u00e3 l\u1ea5p li\u1ebfm v\u00e0 che gi\u1ea5u b\u1eb1ng nh\u1eefng ti\u1ec3u x\u1ea3o. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd ch\u1ec9 bi\u1ebft ch\u0103m lo cho quy\u1ec1n l\u1ee3i c\u1ee7a ch\u00ednh m\u00ecnh, th\u1ea5y kh\u00f3 kh\u0103n th\u00ec n\u00e9 tr\u00e1nh, b\u01b0ng b\u00edt th\u00f4ng tin, d\u00f9ng th\u00f4ng tin l\u00e0m l\u1ee3i th\u1ebf ch\u00e8n \u00e9p nh\u00e2n vi\u00ean th\u00ec kh\u00f4ng bao gi\u1edd c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 tin c\u1eady t\u1eeb h\u1ecd. Kinh nghi\u1ec7m c\u1ee7a t\u00f4i cho th\u1ea5y \u1edf \u0111\u00e2u m\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o \u0111\u01b0\u1ee3c \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean tin c\u1eady th\u00ec ch\u00ednh \u0111\u1ed9i ng\u0169 \u0111\u00f3 c\u0169ng tin t\u01b0\u1edfng l\u1eabn nhau trong c\u00f4ng vi\u1ec7c.<\/p>\n
Khi ng\u01b0\u1eddi nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 l\u00e0m vi\u1ec7c trong m\u00f4i tr\u01b0\u1eddng c\u00f3 s\u1ef1 tin c\u1eady c\u0169ng nh\u01b0 c\u00f3 tinh th\u1ea7n \u0111\u1ed9i nh\u00f3m cao, ng\u01b0\u1eddi \u0111\u00f3 s\u1ebd tr\u1edf n\u00ean t\u1ef1 tin v\u00e0o b\u1ea3n th\u00e2n v\u00e0 t\u1eadn t\u1ee5y v\u1edbi c\u00f4ng vi\u1ec7c. Khi \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean t\u1ef1 tin v\u00e0 t\u1eadn t\u1ee5y th\u00ec h\u1ecd s\u1ebd chu \u0111\u00e1o v\u1edbi kh\u00e1ch h\u00e0ng. Khi \u0111\u00f3 tuy\u00ean ng\u00f4n \u201cT\u00f4i t\u1ef1 h\u00e0o \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng\u201d m\u1edbi th\u1ef1c ch\u1ea5t.<\/p>\n
Ch\u00ednh ni\u1ec1m t\u1ef1 h\u00e0o v\u1ec1 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u1ee7a m\u00ecnh, ni\u1ec1m t\u1ef1 h\u00e0o v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh \u0111\u00e3 kh\u00edch l\u1ec7 ng\u01b0\u1eddi l\u00e0m ngh\u1ec1 kh\u00e1ch s\u1ea1n h\u1ecdc h\u1ecfi kh\u00f4ng ng\u1eebng ngh\u1ec9, t\u00ecm t\u00f2i v\u00e0 s\u00e1ng t\u1ea1o nh\u1eefng kho\u1ea3nh kh\u1eafc l\u00e0m kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng. T\u00f4i ngh\u0129 r\u1eb1ng ni\u1ec1m t\u1ef1 h\u00e0o c\u1ee7a ng\u01b0\u1eddi nh\u00e2n vi\u00ean c\u00f2n \u0111\u1ebfn t\u1eeb nh\u1eefng ch\u1ec9 b\u1ea3o chuy\u00ean m\u00f4n s\u00e2u s\u1eafc, nh\u1eefng h\u1ed7 tr\u1ee3 nghi\u1ec7p v\u1ee5 t\u1eadn t\u00ecnh v\u00e0 nh\u1eefng khen th\u01b0\u1edfng k\u1ecbp th\u1eddi c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o.<\/p>\n
\u0110\u00f3 l\u00e0 khi nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n nh\u1eadn th\u1ea5y r\u1eb1ng: \u201cT\u00f4i c\u00f3 c\u01a1 h\u1ed9i h\u1ecdc h\u1ecfi v\u00e0 ph\u00e1t tri\u1ec3n.\u201d M\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng ng\u1ea1i thay \u0111\u1ed5i m\u1eb7c d\u00f9 h\u1ecd hi\u1ec3u r\u1eb1ng c\u00f3 thay \u0111\u1ed5i th\u00ec m\u1edbi c\u00f3 ph\u00e1t tri\u1ec3n. Th\u1ef1c ra, h\u1ecd e ng\u1ea1i v\u00ec s\u1ee3 kh\u00f4ng \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o \u1ee7ng h\u1ed9. Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u1ea7n t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c m\u00e0 \u1edf \u0111\u00f3 m\u1ecdi nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c tho\u1ea3i m\u00e1i \u0111\u00f3ng g\u00f3p s\u00e1ng ki\u1ebfn v\u00e0 \u1ee9ng d\u1ee5ng s\u00e1ng ki\u1ebfn \u0111\u00f3 v\u00e0o c\u00f4ng vi\u1ec7c. Khi tin t\u01b0\u1edfng v\u00e0o ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u1ee7a m\u00ecnh th\u00ec m\u1ecdi nh\u00e2n vi\u00ean \u0111\u1ec1u d\u00e1m thay \u0111\u1ed5i v\u00e0 th\u1eed th\u00e1ch ch\u00ednh b\u1ea3n th\u00e2n tr\u01b0\u1edbc nh\u1eefng y\u00eau c\u1ea7u \u0111\u1ed5i thay. Th\u00f4ng qua vi\u1ec7c \u1ee9ng d\u1ee5ng s\u00e1ng ki\u1ebfn, ng\u01b0\u1eddi nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c h\u1ecdc h\u1ecfi t\u1eeb nh\u1eefng ng\u01b0\u1eddi th\u1ea7y, t\u1eeb ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ee7a m\u00ecnh, \u0111\u1ed3ng th\u1eddi ph\u00e1t hi\u1ec7n m\u1ecdi ti\u1ec1m n\u0103ng c\u1ee7a b\u1ea3n th\u00e2n. Khi nh\u1eefng s\u00e1ng ki\u1ebfn \u0111\u1ea1t t\u1edbi th\u00e0nh t\u1ef1u th\u00ec ng\u01b0\u1eddi nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c t\u00f4n vinh v\u00e0 khen th\u01b0\u1edfng x\u1ee9ng \u0111\u00e1ng. C\u01a1 h\u1ed9i h\u1ecdc h\u1ecfi v\u00e0 ph\u00e1t tri\u1ec3n ho\u00e0n h\u1ea3o nh\u1ea5t c\u1ee7a ng\u01b0\u1eddi l\u00e0m d\u1ecbch v\u1ee5 l\u00e0 khi h\u1ecd \u0111\u01b0\u1ee3c ch\u1ee7 \u0111\u1ed9ng tham gia v\u00e0o qu\u00e1 tr\u00ecnh \u0111\u00f3 \u0111\u1ec3 h\u1ecdc t\u1eeb c\u00e1c kh\u00f3a hu\u1ea5n luy\u1ec7n nghi\u1ec7p v\u1ee5, t\u1eeb s\u1ef1 k\u00e8m c\u1eb7p trong c\u00f4ng vi\u1ec7c v\u00e0 t\u1eeb nh\u1eefng ph\u00e1t hi\u1ec7n c\u1ee7a ch\u00ednh b\u1ea3n th\u00e2n.<\/p>\n
\u0110\u00f3 l\u00e0 khi nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n nh\u1eadn th\u1ea5y r\u1eb1ng: \u201cT\u00f4i \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch t\u1ef1 t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea3n th\u00e2n v\u00e0 h\u1ed7 tr\u1ee3 \u0111\u1ed3ng nghi\u1ec7p b\u1ea5t c\u1ee9 khi n\u00e0o h\u1ecd c\u1ea7n, b\u1ea5t c\u1ee9 n\u01a1i \u0111\u00e2u h\u1ecd y\u00eau c\u1ea7u.\u201d Tr\u01b0\u1edbc h\u1ebft, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u1ea7n t\u1ea1o ra m\u1ed9t v\u0103n h\u00f3a l\u00e0m vi\u1ec7c m\u00e0 \u1edf \u0111\u00f3, nh\u1eefng \u0111\u1ecbnh ki\u1ebfn c\u00e1 nh\u00e2n b\u1ecb x\u00f3a nh\u00f2a, nh\u1eefng kh\u00e1c bi\u1ec7t v\u0103n h\u00f3a \u0111\u01b0\u1ee3c th\u1ea5u hi\u1ec3u \u0111\u1ec3 c\u00f9ng h\u01b0\u1edbng \u0111\u1ebfn v\u0103n h\u00f3a doanh nghi\u1ec7p chung. T\u1eeb \u0111\u00f3, m\u1ed7i nh\u00e2n vi\u00ean \u0111\u1ec1u \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng v\u00e0 kh\u00edch l\u1ec7 \u0111\u1ec3 c\u00f9ng nhau t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c th\u00e2n thi\u1ec7n v\u00e0 c\u1edfi m\u1edf. Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o lu\u00f4n l\u1eafng nghe v\u00e0 t\u00f4n tr\u1ecdng s\u1ef1 kh\u00e1c bi\u1ec7t n\u1ebfu s\u1ef1 kh\u00e1c bi\u1ec7t \u0111\u00f3 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn v\u0103n h\u00f3a doanh nghi\u1ec7p v\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c. Khi c\u1ea3m th\u1ea5y y\u00eau th\u00edch m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u1ee7a m\u00ecnh, \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean s\u1ebd g\u1eafn k\u1ebft, \u0111\u00f9m b\u1ecdc v\u00e0 th\u00f4ng hi\u1ec3u v\u1edbi nhau.<\/p>\n
Sau khi k\u1ebft th\u00fac gi\u1edd cao \u0111i\u1ec3m tr\u1ea3 ph\u00f2ng, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u1ed9ng h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean l\u00e0m ph\u00f2ng. Nh\u00e2n vi\u00ean l\u00e0m ph\u00f2ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u1ed9ng h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean nh\u00e0 h\u00e0ng khi c\u00f3 ti\u1ec7c \u0111\u00f4ng. Ch\u00ednh v\u0103n h\u00f3a chia s\u1ebb n\u00e0y \u0111\u00e3 gi\u00fap \u0111\u1ed9i ng\u0169 l\u00e0m vi\u1ec7c \u0103n \u00fd v\u1edbi nhau, t\u01b0\u01a1ng tr\u1ee3 v\u00e0 ch\u0103m lo cho nhau nh\u01b0 nh\u1eefng th\u00e0nh vi\u00ean trong m\u1ed9t gia \u0111\u00ecnh.<\/p>\n
Cu\u1ed1i c\u00f9ng, nh\u00e2n vi\u00ean c\u00e0ng t\u1ef1 h\u00e0o h\u01a1n khi h\u1ecd nh\u1eadn th\u1ea5y \u201cT\u00f4i \u0111\u01b0\u1ee3c trao quy\u1ec1n \u0111\u1ec3 l\u00e0m t\u1ed1t nh\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh.\u201d Nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c trao quy\u1ec1n \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c h\u1ecd \u0111\u01b0\u1ee3c trao nh\u1eefng ngu\u1ed3n l\u1ef1c nh\u1ea5t \u0111\u1ecbnh \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 c\u00e1c quy\u1ec1n \u0111\u01b0\u1ee3c trao. H\u1ecd ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u00e0 n\u1ed7 l\u1ef1c \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c tr\u00ean c\u1ea3 mong \u0111\u1ee3i nh\u01b0 m\u1ed9t c\u00e1ch \u0111\u1ec1n \u0111\u00e1p s\u1ef1 tin t\u01b0\u1edfng v\u00e0 h\u1ed7 tr\u1ee3 c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o. Khi \u0111\u01b0\u1ee3c trao quy\u1ec1n th\u00ec nh\u00e2n vi\u00ean bu\u1ed9c ph\u1ea3i n\u1eafm v\u1eefng nghi\u1ec7p v\u1ee5 v\u00e0 ch\u1ee7 \u0111\u1ed9ng t\u00e1c nghi\u1ec7p v\u00ec h\u1ecd kh\u00f4ng c\u00f2n ai \u0111\u00f3 ph\u00eda tr\u00ean \u0111\u1ec3 d\u1ef1a d\u1eabm. V\u00ec v\u1eady, h\u1ecd ch\u1ee7 \u0111\u1ed9ng h\u1ecdc h\u1ecfi, ch\u1ee7 \u0111\u1ed9ng t\u00ecm t\u00f2i s\u00e1ng t\u1ea1o \u0111\u1ec3 th\u00fac \u0111\u1ea9y c\u00f4ng vi\u1ec7c ph\u00e1t tri\u1ec3n. K\u1ebft qu\u1ea3 l\u00e0 nh\u1eefng y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng hay nh\u1eefng s\u1ef1 c\u1ed1 d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft v\u00f4 c\u00f9ng nhanh ch\u00f3ng v\u00e0 ho\u00e0n h\u1ea3o.<\/p>\n
Khi nh\u1eadn th\u1ee9c \u0111\u1ea7y \u0111\u1ee7 th\u00ec h\u1ecd s\u1ebd kh\u00e1m ph\u00e1 hai n\u0103ng l\u1ef1c c\u1ed1t l\u00f5i t\u1ea1o n\u00ean ngh\u1ec7 thu\u1eadt ph\u1ee5c v\u1ee5 5 sao, \u0111\u00f3 l\u00e0 \u201cT\u00f4i kh\u00f4ng ng\u1ea1i kh\u00e1c bi\u1ec7t\u201d v\u00e0 \u201cT\u00f4i t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c s\u1eafc cho kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch \u0111\u00e1p \u1ee9ng nh\u1eefng y\u00eau c\u1ea7u r\u00f5 r\u00e0ng c\u0169ng nh\u01b0 nh\u1eefng \u01b0\u1edbc mu\u1ed1n ch\u01b0a b\u00e0y t\u1ecf\u201d. \u0110\u1ebfn l\u00fac n\u00e0y th\u00ec ng\u01b0\u1eddi nh\u00e2n vi\u00ean lu\u00f4n t\u1ef1 tin tr\u01b0\u1edbc m\u1ecdi th\u1eed th\u00e1ch v\u00e0 s\u1eb5n s\u00e0ng v\u1edbi m\u1ecdi c\u01a1 h\u1ed9i thay \u0111\u1ed5i. N\u1ebfu m\u1ed9t kh\u00e1ch s\u1ea1n lu\u00f4n mong mu\u1ed1n t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m m\u1edbi cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh th\u00ec kh\u00e1ch s\u1ea1n \u1ea5y ph\u1ea3i c\u00f3 nh\u1eefng nh\u00e2n vi\u00ean ph\u1ee5c v\u1ee5 d\u00e1m ngh\u0129, d\u00e1m l\u00e0m v\u00e0 d\u00e1m ch\u1ecbu tr\u00e1ch nhi\u1ec7m nh\u01b0 th\u1ebf.<\/p>\n
\u0110\u0102NG K\u00dd TH\u00d4NG TIN T\u01af V\u1ea4N T\u1ea0I \u0110\u00c2Y<\/p>\n[ninja_form id=5]\n
\u261e\u00a0\u00a0M\u1ecdi th\u00f4ng tin vui l\u00f2ng li\u00ean h\u1ec7 :<\/strong><\/p>\n Tr\u01b0\u1eddng Cao \u0111\u1eb3ng C\u00f4ng ngh\u1ec7 v\u00e0 Th\u01b0\u01a1ng m\u1ea1i H\u00e0 N\u1ed9i<\/strong> VP Tuy\u1ec3n sinh H\u1ed3 T\u00f9ng M\u1eadu. <\/strong><\/p>\n *\u00a0 <\/strong>\u0110\u1ecba ch\u1ec9: P.102, Nh\u00e0 B, S\u1ed1 128A, H\u1ed3 T\u00f9ng M\u1eadu, Mai d\u1ecbch, C\u1ea7u gi\u1ea5y, H\u00e0 N\u1ed9\u1ecb. \u0110T 024.3767.9555<\/strong> \u2013 Hotline: 0964.505.509<\/strong><\/p>\n \u270e<\/strong> Email: info@qentinc.com<\/p>\n \u270e\u00a0<\/strong>Website ch\u00ednh th\u1ee9c|\u00a0http:\/\/qentinc.com\/<\/strong><\/a><\/p>\n
\n*\u00a0 \u00a0\u00a0<\/strong>\u0110\u1ecba ch\u1ec9: S\u1ed1 252 \u0110\u01b0\u1eddng H\u1ea1 H\u1ed9i, T\u00e2n L\u1eadp, \u0110an Ph\u01b0\u1ee3ng, H\u00e0 N\u1ed9i. \u0110T: 024.33.62.8666<\/strong> \u2013 Hotline: 0928.88.99.00<\/strong><\/p>\n